/* Shared support surfaces inherit the storefront and management theme. */
.ticket-dialog,.ticket-admin{color:var(--ink);font-size:14px;line-height:1.65;--ticket-border:var(--line,#e3e3e7);--ticket-surface:var(--surface,#fff);--ticket-soft:var(--surface-soft,#f7f7f9);--ticket-accent:var(--gold-text,#967344)}
.ticket-dialog{width:660px;max-width:calc(100% - 28px);padding:28px;background:var(--ticket-surface);border:1px solid var(--ticket-border);overflow:auto;max-height:90dvh;overscroll-behavior:contain}
.ticket-dialog[open]{display:block}.ticket-dialog::backdrop{background:#11151da8;backdrop-filter:blur(5px)}
.ticket-dialog [hidden],.ticket-admin [hidden]{display:none!important}
.ticket-heading,.ticket-detail-heading{display:flex;align-items:center;justify-content:space-between;gap:16px}.ticket-heading{margin-bottom:24px;align-items:flex-start}.ticket-heading h2{margin:5px 0 0;font-size:24px;line-height:1.4}.ticket-eyebrow{font-size:9px;letter-spacing:2px;color:var(--ticket-accent)}
.ticket-close{font-size:27px;line-height:1;width:40px;height:40px;flex:0 0 40px;border-radius:50%;color:var(--muted);background:var(--ticket-soft)}
.ticket-tabs{display:flex;gap:8px;padding:5px;background:var(--ticket-soft);border:1px solid var(--ticket-border);border-radius:8px;margin-bottom:23px}.ticket-tabs button{flex:1;padding:10px 14px;border-radius:5px;font-size:14px}.ticket-tabs button[aria-selected=true]{background:var(--ticket-surface);color:var(--ticket-accent);box-shadow:0 2px 8px #00000008;font-weight:650}
.ticket-dialog label,.ticket-admin-detail label{display:block;font-size:13px;font-weight:600;margin:15px 0 8px}.ticket-dialog input,.ticket-dialog textarea,.ticket-admin-detail textarea,.ticket-admin-tools select{width:100%;display:block;background:var(--field,var(--ticket-surface));color:var(--ink);border:1px solid var(--ticket-border);border-radius:6px;padding:11px 12px;resize:vertical;font:inherit}.ticket-dialog textarea,.ticket-admin-detail textarea{min-height:130px;line-height:1.8}.ticket-dialog input::placeholder{color:var(--muted);opacity:.85}.ticket-dialog input:focus-visible,.ticket-dialog textarea:focus-visible,.ticket-admin-detail textarea:focus-visible,.ticket-admin-tools select:focus-visible,.ticket-dialog button:focus-visible,.ticket-admin button:focus-visible{outline:2px solid var(--ticket-accent);outline-offset:3px}
.ticket-field-meta{display:flex;justify-content:space-between;align-items:flex-start;gap:15px;font-size:11px;color:var(--muted);margin:7px 0 16px}.ticket-field-meta>span{white-space:nowrap}.ticket-reply-count{justify-content:flex-end}.ticket-over-limit{color:var(--accent-text,#ba2935)!important;font-weight:600}
.ticket-help{font-size:12px;line-height:1.8;color:var(--muted);margin:9px 0 16px}.ticket-error{font-size:13px;color:var(--accent-text,#bb2630);white-space:pre-wrap;overflow-wrap:anywhere;margin:12px 0}.ticket-error:empty{display:none}
.ticket-captcha-row{display:flex;align-items:center;gap:12px;margin-bottom:12px}.ticket-captcha-image{background:#f5f5ec;border:1px solid var(--ticket-border);border-radius:6px;width:220px;min-height:76px;max-width:100%;overflow:hidden;display:flex;align-items:center;justify-content:center;color:#555;padding:0;flex-shrink:1}.ticket-captcha-image img{display:block;width:100%;height:auto;aspect-ratio:220/76;object-fit:contain}.ticket-captcha-image span{font-size:12px;padding:8px}.ticket-captcha-row>.ticket-button{flex-shrink:0}.ticket-dialog #ticket-captcha-answer{max-width:270px;letter-spacing:4px;direction:ltr;text-align:start}.ticket-dialog #ticket-captcha-answer::placeholder{letter-spacing:normal}
.ticket-button{padding:10px 15px;border-radius:6px;border:1px solid var(--ticket-border);font-size:13px;background:var(--ticket-surface);color:var(--ink);line-height:1.5;min-height:42px}.ticket-button:hover:not(:disabled){border-color:var(--ticket-accent);color:var(--ticket-accent)}.ticket-primary{background:var(--red,#bf292f);color:#fff;border-color:transparent;font-weight:650}.ticket-primary:hover:not(:disabled){color:#fff;background:var(--red-dark,#a31f26);border-color:transparent}.ticket-button:disabled{opacity:.5;cursor:not-allowed}.ticket-danger{color:var(--accent-text,#bb2630)}.ticket-actions{display:flex;align-items:center;flex-wrap:wrap;gap:10px;margin:15px 0}.ticket-number,.ticket-number-input{font-family:ui-monospace,SFMono-Regular,Consolas,monospace;letter-spacing:.02em;overflow-wrap:anywhere;word-break:break-all}.ticket-number{font-size:12px;margin:10px 0;user-select:all}.ticket-dialog .ticket-number-input{font-size:12px}
.ticket-receipt{border:1px solid var(--ticket-accent);background:var(--gold-soft,#faf5eb);padding:20px;border-radius:8px;margin:0 0 25px}.ticket-receipt h3{font-size:18px;margin:0;color:var(--ticket-accent)}.ticket-receipt>p,.ticket-receipt>small{font-size:12px;display:block;color:var(--muted)}.ticket-receipt label{margin-top:12px}
.ticket-detail-card{margin-top:25px;padding:21px;border:1px solid var(--ticket-border);border-radius:8px;background:var(--ticket-soft)}.ticket-detail-heading h2,.ticket-detail-heading h3{margin:0;font-size:18px}.ticket-detail-card h4,.ticket-admin-detail h3{font-size:13px;margin:25px 0 12px}.ticket-message{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.9;font-size:14px;margin:15px 0}.ticket-status{display:inline-block;font-size:11px;padding:4px 9px;white-space:nowrap;border-radius:20px;font-weight:600;flex-shrink:0}.ticket-status-pending{background:#fff0d1;color:#916100}.ticket-status-replied{background:#e6eefc;color:#305887}.ticket-status-closed{background:#e6f1e9;color:#32613d}.ticket-status-cancelled{background:var(--ticket-soft);color:var(--muted);border:1px solid var(--ticket-border)}
.ticket-reply{border-inline-start:3px solid var(--ticket-accent);border-radius:0 5px 5px 0;background:var(--ticket-surface);padding:13px 15px;margin:12px 0}.ticket-reply>b{font-size:12px;color:var(--ticket-accent)}.ticket-reply time{font-size:10px;color:var(--muted);display:block;margin-top:4px}.ticket-reply .ticket-message{font-size:13px;margin:10px 0 0}.ticket-terminal{padding:10px 12px;background:var(--ticket-soft);border-radius:5px}
.ticket-admin-tools{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-bottom:20px}.ticket-admin-tools label{font-size:13px}.ticket-admin-tools select{width:auto;min-width:130px;font-size:13px;padding:10px}.ticket-admin-tools>span{margin-inline-start:auto;font-size:12px;color:var(--muted)}.ticket-admin-layout{display:grid;grid-template-columns:minmax(255px,.85fr) minmax(0,1.35fr);gap:20px;align-items:start}.ticket-admin-inbox,.ticket-admin-detail{background:var(--ticket-surface);border:1px solid var(--ticket-border);border-radius:9px;min-width:0;overflow:hidden}.ticket-admin-inbox>h2{font-size:14px;padding:17px 20px;margin:0;border-bottom:1px solid var(--ticket-border)}.ticket-inbox-item{display:block;width:100%;text-align:start;padding:17px 20px;border:0;border-bottom:1px solid var(--ticket-border);background:var(--ticket-surface);color:var(--ink);transition:background .18s}.ticket-inbox-item:hover{background:var(--ticket-soft)}.ticket-inbox-item.selected{background:var(--gold-soft,#faf5eb);box-shadow:inset 3px 0 var(--ticket-accent)}[dir=rtl] .ticket-inbox-item.selected{box-shadow:inset -3px 0 var(--ticket-accent)}.ticket-inbox-top{display:flex;justify-content:space-between;align-items:center;gap:8px}.ticket-inbox-top time{font-size:10px;color:var(--muted);text-align:end}.ticket-inbox-item .ticket-number{font-size:10px;display:block;font-weight:500;margin:12px 0 7px}.ticket-inbox-excerpt{font-size:12px;color:var(--muted);display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere;line-height:1.75}.ticket-pagination{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:16px;font-size:11px;color:var(--muted)}.ticket-pagination .ticket-button{padding:8px 10px;font-size:11px;min-height:36px}.ticket-list-empty{padding:35px 20px;text-align:center;color:var(--muted);font-size:13px}.ticket-admin-detail{padding:25px}.ticket-admin-placeholder{text-align:center;padding:60px 15px;color:var(--muted)}.ticket-admin-placeholder>span{font-size:38px;color:var(--ticket-accent)}.ticket-admin-placeholder h3{font-size:16px;margin:20px 0 8px;color:var(--ink)}.ticket-admin-placeholder p{font-size:12px}.ticket-dates{display:flex;flex-wrap:wrap;gap:14px 25px;font-size:11px;margin:18px 0 25px}.ticket-dates dt{color:var(--muted)}.ticket-dates dd{margin:3px 0 0}.ticket-original{padding:15px;background:var(--ticket-soft);border-radius:6px}.ticket-admin-detail .ticket-reply{background:var(--ticket-soft)}
:root[data-theme=dark] .ticket-status-pending{background:#463923;color:#efd096}:root[data-theme=dark] .ticket-status-replied{background:#293b53;color:#acc8f2}:root[data-theme=dark] .ticket-status-closed{background:#273f30;color:#afd3b9}
@media(max-width:1000px){.ticket-admin-layout{grid-template-columns:minmax(230px,.8fr) minmax(0,1.2fr)}.ticket-admin-detail{padding:20px}.ticket-inbox-item{padding:15px}.ticket-inbox-top{align-items:flex-start;flex-wrap:wrap}}
@media(max-width:650px){.ticket-dialog{padding:21px 18px;max-width:calc(100% - 18px);max-height:94dvh}.ticket-heading{margin-bottom:18px}.ticket-heading h2{font-size:22px}.ticket-dialog input,.ticket-dialog textarea,.ticket-admin-detail textarea{font-size:16px}.ticket-dialog .ticket-number-input{font-size:12px}.ticket-field-meta{gap:8px;flex-wrap:wrap}.ticket-field-meta>span{margin-inline-start:auto}.ticket-receipt,.ticket-detail-card{padding:16px}.ticket-admin-layout{grid-template-columns:minmax(0,1fr)}.ticket-admin-tools{gap:9px}.ticket-admin-tools>span{flex:1 0 100%;margin:0}.ticket-admin-detail{padding:20px 17px}.ticket-inbox-top{flex-wrap:nowrap}.ticket-pagination .ticket-button{min-height:42px}.ticket-close{margin-top:-5px;margin-inline-end:-5px}.ticket-captcha-row{gap:8px}.ticket-captcha-image{max-width:calc(100% - 90px)}.ticket-captcha-row>.ticket-button{padding:9px}.ticket-dialog .ticket-primary{width:100%}}
@media(prefers-reduced-motion:reduce){:root:not([data-motion="on"]) .ticket-inbox-item{transition:none}}

.ticket-error:focus-visible{outline:2px solid var(--accent-text,#bb2630);outline-offset:5px;border-radius:2px}.ticket-session-history{margin:23px 0 0;padding:14px 16px;border:1px solid var(--ticket-border);border-radius:7px;background:var(--ticket-soft)}.ticket-session-history summary{cursor:pointer;font-size:12px;color:var(--muted)}.ticket-session-history ul{list-style:none;padding:0;margin:12px 0 0}.ticket-history-number{display:block;width:100%;padding:9px 0;text-align:start;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:11px;overflow-wrap:anywhere;color:var(--ticket-accent);min-height:36px}.ticket-session-history li+li{border-top:1px solid var(--ticket-border)}